Dubai Government has recorded a total of 3.4 billion dirhams in savings in a time span of 12 years. These savings are a direct result of the government’s services plan and smart initiatives launched in 2003.
According to a new independent statistics report, Smart Dubai Government Shared Services Impact Report, Dubai Government saved 5.6 dirhams for every 1 dirham spent under the Smart Government Dubai (SDG) umbrella since 2003. SDG plans to achieve double-digit cost-to-savings by the year 2021.
The comprehensive report, prepared by a third party, made an analysis of entity’s service portfolio to determine the cost savings of Dubai Government, achieved by shared quick services.
Wesam Lootah, CEO, Smart Dubai Government, the technology arm of the Smart Dubai Office said, “The vision of a smart city cemented in the year 2003 has seen the emirate save Dh4.3 billion through the SDG plan over 12 years. This figure breaks down further into Dh358 million in annual savings between 2003 and 2015 and Dh29 million in monthly savings.”
Mr. Lootah further explained that most of the savings done by the government of Dubai had been recorded in the government resource planning services. An investment of 348 million dirhams was made over the course of 12 years which gave savings of 1.2 billion dirhams.
Other departments which saw significant cost benefits include Smart Services arm and GITEX. 163 million dirhams were invested in Smart Services division unit which saved 443 million dirhams while GITEX saved 45 million dirhams in comparison to 20 dirham million spent.
These cost above benefits have been measured against SDG’s four pillars of lifecycle; hardware, software, implementation and operation.
According to Dr Aisha Bin Bishr, Director General of Smart Dubai Office, the private sector needs to be integrated further to take Smart Dubai to a new level. The agenda of this initiative was to include private sector so that benefits for the whole city on a consumer level are achieved, is gearing towards its next phase.
Moreover, Dr Bishr explained that certain services such as MyID that were launched in conjunction with the Emirates ID Authority last year had already benefited thousands of end customers, with Emirates NBD being one of the first private entity to integrate this into their smart application.
MyID service was launched at Gitex Technology Week in 2015. This service enables end users to access more than 250 e-smart services provided by the government entities via a single login.
SDG revealed that a total of 9 billion dirhams had been collected in e-payments while seven million transactions had been carried out from 2003 to 2015. It was 24% year-on-year growth with 34 new entities enrolled in the Smart Dubai plan.
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